Members DM the bot, your team handles everything from a private inbox — set up entirely through slash commands or a full web dashboard.
Every DM becomes a private staff thread (or channel). Reply, edit, and close from Discord or the web.
Save common answers and fire them off with a slash command or one click in the dashboard.
Stop spam with per-user blocks, cooldowns, minimum account age and confirmation prompts.
Auto-close inactive tickets, schedule closes, ping roles, and route by category.
Manage tickets, settings, categories, tags, staff and analytics from anywhere.
One bot, every server. Members pick which community they're contacting.